Shipping policy

Shipping Policy

Last updated: August 28, 2026

Processing Time

Orders are processed within 1–3 business days of receipt. Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates & Delivery

Shipping rates are calculated at checkout based on your location and order size. We offer free shipping on qualifying orders — see current threshold at checkout.

Shipping Carriers

We ship via USPS and other carriers depending on your location. Estimated delivery times are provided at checkout and are not guaranteed.

Food Product Shipping Notice

GoodShoog is a dry, shelf-stable food product. However, we recommend storing it in a cool, dry place upon receipt. We are not responsible for product degradation caused by storage conditions after delivery.

Subscription Shipments

Subscription orders follow the same shipping policy as one-time orders. Your shipment frequency is set at the time of subscription and can be modified through your account portal.

Lost or Damaged Shipments

If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at support@goodshoog.com with your order number and photos if applicable. We'll work with you to resolve it promptly.

Currently, we ship within the United States only.

Contact Us support@goodshoog.com or goodshoog.com